Privacy Policy

Last Updated: July 12, 2026

The Convex Agency ("Convex", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, purchase our digital products, or inquire about our design services.

By using our website, you agree to this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Company name (if provided)
  • Information submitted through contact forms
  • Information related to purchases or customer support requests

We may also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser and device information
  • Pages visited
  • Referring website
  • Date and time of your visit
2. How We Use Your Information

We use your information to:

  • Deliver digital products after purchase
  • Provide design services
  • Respond to inquiries and support requests
  • Process payments through secure third-party payment providers
  • Improve our website and customer experience
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations where applicable
3. Payment Processing

Payments made through our website are securely processed by trusted third-party payment providers.

We do not store or have access to your complete payment card information.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and enhance your browsing experience.

You can manage or disable cookies through your browser settings.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers when necessary to operate our website, process payments, deliver products, or comply with legal requirements.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to provide our products and services, fulfill legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Your continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

The Convex Agency
Website: https://theconvex.agency
Email: [email protected]